Crisis Intervention

Our Care Manager can help your family during a crisis by arranging a plan of action to resolve a specific crisis or problem. Our plan of action assists families in determining the services and care needed for our clients by considering the overall goals of:






Our Care Management services are 24 hours a day, 7 days a week.

You can rest assured that we have become very good at balancing the tasks that are needed to defuse a crisis that may come up in our client’s life.

We strive to make resources available to our clients and your family that allows our clients to remain safely in the community. We work with you and your family to offer the least restrictive intervention possible with the purpose of having the least amount of disruption to our client’s life.

Crisis intervention with geriatric care management can be a very delicate and emotionally charged event. Since we have managed many crisis interventions of various types; and with our many resources at our disposal, we are able to give you and your family the very best of outcomes if these situations arise.

Help is available anytime you need it, whether it is a household emergency to solve a problem at home or a trip to the emergency room for a threatening health condition that may be causing our client some other emergency in their lives.

Naturally during such times, we communicate with you and your family and all the other appropriate parties to minimize and handle the crisis in the best way possible for you.

What about Advocacy, Support and Referral when it is needed? For more information on this, go to the Advocacy, Support, And Referral page.

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Our Services

To see how we can help you or your loved ones with aging or disabilities, including dementia

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Our Testimonials

Wendy Hayes has provided my home bound client, an 87 year old retired clergyman, with the best possible care. I do not know what I would have done without the caring and compassionate services of Wendy and her staff. If I ever enter this stage of life, I will call on Wendy. You can’t go wrong here.

- Howard Crown, Attorney

My wife of 45 years had a Registered Nurse Degree. Because of her background in medicine, the family depended upon her authority in medical matters. When she died we were in shock having to be on our own. Luckily Wendy came into my life. She has served as my medical advocate and translator from “medical talk” to English. Without Wendy’s help I would have been at the mercy of the medical community for the last 3 years. She is the best thing to come in to my life in years.

- Al Breuning

Wendy Hayes [of SWFL Geriatric Care Management] is the most honest sincere professional down-to-earth person I know.
Wendy has changed my life. I have lost two wives and have no children. I was sad and depressed, but Wendy changed all that. Wendy has filled the void in my life – she is My Family. She moved me to my new home where I am so well taken care of and at the age of 91 I have never been happier because of her decisions.

- G. Zdanoff

Wendy Hayes of SWFL GERIATRIC CARE MANAGEMENT is the most knowledgeable, compassionate health care provider I know.
She provides the elderly and their families with extreme care with her expertise in the field. Wendy assures the elderly have their health needs met with dignity as they age, respects and reacts to their wishes and provides outstanding detailed medical attention with confidence to their doctors. She is organized, follows-up timely and accurately, she is worth her weight in gold.

- Dew Cunningham

“I was impressed by the compassion, competence, and alert attentiveness of all of the SWFL Geriatric Care Management, LLC staff, who helped Eleanor from 2011 to present. Wendy, I know that your ready availability and responsiveness is a source of comfort and has given her great peace of mind.”

- FL Attorney 2014

SWFL Geriatric Care Management, LLC was hired to do an assessment of one of my client’s parents and then retained to provide elder care services. They exhibited a high professional manner and easily identified priorities for the client and his mother.

- Sarah P. Naples, FL

We provide geriatric care management services of eldercare and senior care to residents in Fort Myers, Naples, Cape Coral, Bonita Springs, and Estero and other areas of Collier County and Lee County in Southwest Florida. To find out more about our services, visit our

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