Care Coordination, Monitoring and Management

And In this next step, your care manager will implement the necessary measures of care coordination, and then monitor and manage it, based on the assessment and care plan. In essence, here the care manager will screen, arrange, and monitor home assistance for you and other associated services that you may need.

This Is the Most Important Stage – Your Care Management

This is a stage where you will notice that you’re being cared for on a regular basis by our team of skilled individuals. Your care management can include accompanying you on visits to doctors or other aging specialist.

Your care manager will monitor the effectiveness of the plan and services including reassessments when indicated – to make sure what we are doing for you is getting you the desired results.

Our Care Manager monitors the client’s:










Quality and



We do our best to ensure that our clients do not receive less care or services than they need or pay for more than is required or necessary. Our monitoring services provide regular visits to our client’s home or nursing facility, crisis management on a 24 hour basis, supervising and monitoring in-home caregivers, responding to our client’s changing needs, monitoring the quality and cost effectiveness of care.
Our Care Manager also provides regular updates for family and suggestions for change.

This includes friendly visitations to minimize isolation and a “familiar” face on a regular basis.

Next we want to cover how we help you handle a crisis with your loved ones and what we can do to assist you at these times that might come up from time to time. For more information on this, go to the Crisis Intervention page.

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Our Services

To see how we can help you or your loved ones with aging or disabilities, including dementia

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Our Testimonials

Wendy Hayes has provided my home bound client, an 87 year old retired clergyman, with the best possible care. I do not know what I would have done without the caring and compassionate services of Wendy and her staff. If I ever enter this stage of life, I will call on Wendy. You can’t go wrong here.

- Howard Crown, Attorney

My wife of 45 years had a Registered Nurse Degree. Because of her background in medicine, the family depended upon her authority in medical matters. When she died we were in shock having to be on our own. Luckily Wendy came into my life. She has served as my medical advocate and translator from “medical talk” to English. Without Wendy’s help I would have been at the mercy of the medical community for the last 3 years. She is the best thing to come in to my life in years.

- Al Breuning

Wendy Hayes [of SWFL Geriatric Care Management] is the most honest sincere professional down-to-earth person I know.
Wendy has changed my life. I have lost two wives and have no children. I was sad and depressed, but Wendy changed all that. Wendy has filled the void in my life – she is My Family. She moved me to my new home where I am so well taken care of and at the age of 91 I have never been happier because of her decisions.

- G. Zdanoff

Wendy Hayes of SWFL GERIATRIC CARE MANAGEMENT is the most knowledgeable, compassionate health care provider I know.
She provides the elderly and their families with extreme care with her expertise in the field. Wendy assures the elderly have their health needs met with dignity as they age, respects and reacts to their wishes and provides outstanding detailed medical attention with confidence to their doctors. She is organized, follows-up timely and accurately, she is worth her weight in gold.

- Dew Cunningham

“I was impressed by the compassion, competence, and alert attentiveness of all of the SWFL Geriatric Care Management, LLC staff, who helped Eleanor from 2011 to present. Wendy, I know that your ready availability and responsiveness is a source of comfort and has given her great peace of mind.”

- FL Attorney 2014

SWFL Geriatric Care Management, LLC was hired to do an assessment of one of my client’s parents and then retained to provide elder care services. They exhibited a high professional manner and easily identified priorities for the client and his mother.

- Sarah P. Naples, FL

We provide geriatric care management services of eldercare and senior care to residents in Fort Myers, Naples, Cape Coral, Bonita Springs, and Estero and other areas of Collier County and Lee County in Southwest Florida. To find out more about our services, visit our

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